Privacy Policy

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

• Contact Information: Name, email address, mobile number and location.
• Property Information: Buy, sell or investment requirements, preferred location, property type, budget and other information you voluntarily provide.
• Partner Information: Business name, professional details, services offered and partnership requirements.
• Communication Information: Information provided through forms, emails, calls, WhatsApp or other communications.
• Technical Information: IP address, browser/device information, pages visited, cookies and general website usage information.

We request that you do not provide unnecessary confidential information such as passwords, PINs, or authentication codes through our website.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to your enquiries and requests;
• Understand and assist with your property requirements;
• Share relevant property or investment opportunities;
• Connect you with developers, property owners, agents, consultants, channel partners or relevant professionals;
• Provide or coordinate property management, legal, documentation or finance-related assistance;
• Process partnership enquiries;
• Improve our website and services;
• Send relevant updates, insights or promotional communications where permitted and where required with your consent;
• Comply with applicable legal and regulatory requirements.

3. SHARING OF INFORMATION

We do not sell, rent or trade your personal information

Where necessary to fulfil your enquiry or provide a requested service, we may share relevant information with trusted:

• Developers and property owners;
• Real-estate agents and channel partners;
• Property consultants;
• Property management providers;
• Legal and documentation professionals;
• Finance / home-loan professionals; and
• Technology and service providers supporting our website and operations.

We may also disclose information where required by law, court order or a competent governmental or regulatory authority.

4. COOKIES & ANALYTICS

Our website may use cookies and similar technologies to improve functionality, understand website traffic and enhance your experience.

We may use analytics and, where applicable, advertising tools to understand website usage and improve our marketing.

Where required by applicable law, we will seek appropriate consent for non-essential cookies. You may also manage cookies through your browser settings.

5. MARKETING COMMUNICATIONS

Where permitted by law and where required with your consent, we may contact you regarding:

• Property opportunities;
• Investment-related information;
• Services and updates;
• Events and insights; and
• Partnership opportunities.

You may opt out of marketing communications at any time by using the unsubscribe option or contacting us.

6. DATA SECURITY & RETENTION

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

While we take reasonable precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion where applicable;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications; and
• Raise privacy-related grievance.

To exercise your applicable rights, please contact us using the details below. We may request reasonable information to verify your identity before processing certain requests.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of those third parties. We recommend reviewing their respective privacy policies before providing personal information.

9. PROPERTY & THIRD-PARTY INFORMATION

Property details, availability, pricing and other information may be provided by developers, property owners, agents or other third parties.

While Cozee Home may facilitate such information, users should independently verify important property, legal, title, financial and transaction-related information before making any decision.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology, data practices or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.